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Important information

It’s important to stay scam aware. Please remember you can always check if emails are legitimate by contacting the organisation directly and asking if they’ve sent them. At Power NI, we are happy for you to contact us if you're ever in doubt. For more information on how to stay safe online, read NI Direct article on online scams.

Energy Online

PowerNI Help & Support Energy Online I have forgotten my username

I have forgotten my username

If you’ve forgotten your username, click I've forgotten my username and complete the step on screen, An email will then be sent to you confirming your username. Please check your junk or spam folders if you do not receive this.

To prevent the automated emails being directed to your junk or spam folders please add [email protected] to your email address book.

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