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Important notice

Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.

My Account

PowerNI Help & Support My Account I’ve multiple properties under the one account.

Quick help

You can log in to your online account to action the task below.

Add a premise to your account

I’ve multiple properties under the one account.

  • My Home
  • My Account
  • Account management

If you have more than one property or more than one service with us, then each will have a separate account number.

Click on whichever account number you wish to view, and the billing information linked to that account will be displayed.


More account questions


More account questions

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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