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Information for Keypad customers

Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

Sustainability

My radiators don’t get hot, is my heat pump working correctly?

  • My Home
  • Sustainability
  • Heat pumps

Yes, heat pumps are designed to maintain a set temperature using low-temperature radiators for long periods as opposed to a fossil fuel boiler which heat at high temperatures intermittently.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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