Billing FAQs
Storm Éowyn – important information
If you are still experiencing difficulty with your supply, please report this to NIE Networks, so that their engineers can assist as best they can. This can be done online using their powercheck at powercheck.nienetworks.co.uk/.
Yes, heat pumps are not designed to be switched off and on. Constant switching will place a huge strain on the compressor unit and will greatly shorten the lifespan of this unit, meaning more regular repairs.