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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Moving & Switching

I have finished building a property and wish to register the new occupier?

  • My Home
  • Moving & Switching
  • Moving in/out

In order to transfer the property to the new occupier you’ll need to complete a builders form.

We will require a recent meter reading to close your account.

Please post your completed form to:
Power NI
PO Box 103
Antrim
BT41 9BB

Or email:
[email protected]

Download builders form


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

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