Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
In order to transfer the property to the new occupier you’ll need to complete a builders form.
We will require a recent meter reading to close your account.
Please post your completed form to:
Power NI
PO Box 103
Antrim
BT41 9BB
Or email:
home@powerni.co.uk
Download builders form
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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