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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.

Moving & Switching

PowerNI Help & Support Moving & Switching I have finished building a property and wish to register the new occupier?

I have finished building a property and wish to register the new occupier?

  • My Home
  • Moving & Switching
  • Moving in/out

In order to transfer the property to the new occupier you’ll need to complete a builders form.

We will require a recent meter reading to close your account.

Please post your completed form to:
Power NI
PO Box 103
Antrim
BT41 9BB

Or email:
[email protected]

Download builders form


More moving house questions


More moving house questions

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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