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Bank holiday closure

Please note. On Tuesday 17 March, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 18 March.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

My Account

PowerNI Help & Support My Account How do I register for an online account?

Quick help

You can register an online account today.

Register for an online account

How do I register for an online account?

  • My Home
  • My Account
  • My online account

Visit the Power NI app and click register now. Then complete the steps on screen. 

If you are a Power NI credit customer, you will need your 10 digit account number to register for an online account. 

If you are a Power NI Keypad customer, you will need your 19 digit Keypad premise number to register for an online account. 


More account questions


More account questions

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