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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

My Account

PowerNI Help & Support My Account How do I register for an online account?

Quick help

You can register an online account today.

Register for an online account

How do I register for an online account?

  • My Home
  • My Account
  • My online account

Visit the Power NI app and click register now. Then complete the steps on screen. 

If you are a Power NI credit customer, you will need your 10 digit account number to register for an online account. 

If you are a Power NI Keypad customer, you will need your 19 digit Keypad premise number to register for an online account. 


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More account questions

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