Skip to main content

My Account

I need to contact you about an online account issue

  • My Home
  • My Account
  • My online account

If you are experiencing difficulties when logged into your online account please email your enquiry using our online form, or visit our contact us page.

Phone lines open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.