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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.

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PowerNI Help & Support My Account I’ve entered the wrong details and I’m locked out, what do I do?

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I’ve entered the wrong details and I’m locked out, what do I do?

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If you have been locked out of your online account, click on I've forgotten my password and reset your account password. Once your password has been reset you will be able to log in to your online account.


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