Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usChristmas period opening hours
Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.
Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.
Quick help
You can register or sign in to your Power NI Perks account.
As Northern Ireland’s leading energy provider, we have the power to get the world’s biggest brands on board to offer special deals, exclusively for you.
We’re giving you access to year-round deals and discounts on everything from grocery shopping to getaways, fun days and fab nights out, the latest fashion, coolest furniture, the newest tech and awesome activities. Find out more about Perks.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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