Billing FAQs
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Contact usImportant information
Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.
If you have forgotten your password, you can reset by clicking on the forgot password link.
If you are still experiencing problems after clicking on the link above and following the steps, please contact Power NI Perks partner on 0203 780 1891. The helpdesk operate 24 hours over the phone and through the live chat.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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