Billing FAQs
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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.
If you are experiencing difficulties registering for Power NI Perks please check the Power NI Account Number or Keypad Premise Number you are using is correct.
Following this, if you are still experiencing problems registering contact Power NI Perks partner, Reward Gateway helpdesk 24/7 365 days year by phone 0203 780 1891.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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