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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

My Account

I have a problem with a purchase on Power NI Perks who do I contact?

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  • Power NI Perks

You can contact our partners Reward Gateway’s helpdesk 24 hours a day, 7 days a week by phone 0203 780 1891, by logging into your Perks account and completing a form or via web chat, once logged in.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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