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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

My Account

Why am I being asked to agree to new Terms and Conditions when I sign in to Perks?

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As this is a new site, there are new terms and conditions which will apply. To gain access to the site you will be required to accept these.


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