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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

My Account

I want a third-party representative to be able to speak about my account on my behalf. How can I do this?

  • My Home
  • My Account
  • Third party access

To allow a third-party representative access to your account, the Power NI account holder must give authorisation on the phone. This will be recorded along with the relationship of the third party to the Power NI customer.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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