Meter Reading FAQs
Power NI rate change
As of 1 April, we have decreased our prices for residential customers. For more information, please visit our pricing page. If you are having difficulty with updating your Keypad to the new rate, visit our contact us section.
After 14 March 2023 - You can contact our partners Reward Gateway’s helpdesk 24 hours a day, 7 days a week by phone 0203 780 1891, by logging into your Perks account and completing a form or via web chat once logged in.