![Billing icon](/getmedia/b1b11ff0-7665-4077-a0b9-677fa931c31d/PNI_Icon_107_Standard_Bill_RGB_Colour_128px@2x.png?width=256&height=256&ext=.png)
Billing FAQs
From 5 March 2024, when you top up you will receive a 40 to 60 digit price change code. Press * and enter the code into your Keypad and press the # button. Your Keypad will automatically switch to the new rate on 1 April 2024.
Watch our step-by-step guide below showing you how to change your Keypad to the new rate.