Pricing

• How can I save energy around my home? Little changes can make a big difference to your pocket and the environment. Check out the full list of tips to save money on your...
• How can I save money on my electricity? On top of the 2.5%** discount you already get off every unit of electricity, when you top up £50** or more at powerni.co.uk/...
• What does the price change mean for Keypad customers? From 5 March 2024, when you top up you will receive a 40 to 60 digit price change code. Press * and enter the code into your Keypa...
• I am an Economy 7 customer, what does this mean for me? Economy 7 customers will see a decrease of 4.1% to the day rate and 14.1% to the night rate. Based on a weighted average unit pric...
• What does the price change mean for Credit customers? The new unit rate will apply to all existing Power NI residential customer accounts as of 1 April 2024. For more information vi...
• Will the price I pay change? Yes. The Power NI unit price is decreasing from 1 April 2024. For more information visit our pricing page.
• I'm having difficulty paying for my electricity, what options are available to me? Please get in touch with our specialist Payment & Account Resolution Team to see if we have a different tariff and payment opt...
• What happens to the credit on my Keypad? After you enter your 40 to 60 digit price change code, from the 1 April 2024, any credit on your Keypad will be charged at the new...
• What if I don't enter the price change code? All future top-ups will fail, and you will get a ‘rejected’ message followed by ‘wrong tar’. It’s ea...
• What makes up my electricity bill? This is in reference to domestic customers only - A typical Power NI household electricity bill from 1 April 2024 will be made up ...

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