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Important information

Our website and online account services will be unavailable from Saturday 7 November to Sunday 8 November while we carry out essential maintenance. Keypad customers will still be able to top-up online.

Tariffs & Rates

What does the price change mean for Credit customers?

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If you are a credit customer, you don’t need to do anything at this time. Your new unit rate automatically came into effect for all credit customers on 1 July 2026.

For more information visit our pricing page.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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