As of the 25th of May we've updated our website to increase our security. You will be unable to access the Power NI website, Keypad top up and Fastpay online payment services unless you take action to update your internet browser or your PC.
Your PC is running an older internet browser, which is not as secure as modern systems and you should consider upgrading to a more secure alternative. This is part of an industry-wide initiative to improve web site security.
You can continue to use this website by changing your browser to Firefox. You can download Firefox here, Please contact us if you require further information.
Due to increases in wholesale electricity costs, our standard rate will increase by 13.8%* from 1st October 2018.
The increase, which is agreed with the Utility Regulator, is being driven by rising fuel costs used in electricity generation such as gas, which has increased by 30% in the last year. This rate change is as low as possible and it’s also worth noting that even after this change, our prices are lower than they were 5 years ago.
There are a number ways in which we can help you save energy and money, visit our Help Available section below to find out more.
For answers to any questions you may have in relation to our price change, please view FAQs.
Please visit our news & media section to view our official press release.
If you are a business customer you can find out more information here
*Typical annual bill based on 3,200 KWh inc 5% VAT. 'Real' prices accounts for inflation over time.
It is an increase of 13.8%. This increase is due to increases in the costs of producing electricity, such as the cost of fuel used in power stations.
Prices are going up because the cost of fuels used in electricity generation have increased, which means higher wholesale electricity costs and in turn, this increase to our standard rate (of electricity).
The price change will take effect from Monday 1st October.
We will be writing to all our customers to give them 21 working days’ notice of the price change.
Keypad customers who purchase a ‘top up’ after Tuesday 18th September, will get a special price change code (40 or 60 digits, depending on your tariff).
Power NI is a regulated company which means our prices are set and agreed with the Utility Regulator for Northern Ireland. This means that the price you pay with Power NI is both fair and competitive.
Power NI offers a range of discounted payment options for savings year in year out.
We know that a price rise is never good news, so we would encourage our customers to find out if they can make a change to how they pay their bill to keep a little extra in their pocket. With our best deal, Energy Online, our customers can save up to £60** a year on their electricity, as well as spread costs with Direct Debit payments and view bills, letters and energy usage online. Keypad customers get uncapped discounts, along with free electricity when topping up £50 or more via the Power NI website or free app.
With Power NI Perks you can get discounts on everything from your grocery shopping to getaways, fun days and fab nights out, the latest fashion, coolest furniture, the newest tech and awesome activities.
Featuring brands like Tesco, Asda, Amazon, Argos, House of Fraser and Debenhams, plus 100s more...
We're always looking for ways to save you money on your electricity bills. Here are some useful tips we have put together to help you save money and energy around your home.
Carry out a Home Energy Check to see how much money you could potentially save every year by making small improvements to your home. Our Home Energy Check only takes 10 minutes to complete and you will receive a detailed report on completion.