Meter Reading FAQs
Power NI rate change
As of 1 April, we have decreased our prices for residential customers. For more information, please visit our pricing page. If you are having difficulty with updating your Keypad to the new rate, visit our contact us section.
This is in reference to domestic customers only - A typical Power NI household electricity bill from 1 April 2024 will be made up of: 56% generation related costs and the other 44% is made up with network related levies and allowed costs such as the cost of billing, IT and running our Contact Centres.