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Information for Keypad customers

Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates Will the price I pay change?

Will the price I pay change?

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  • Price change

The new unit rate prices will be effective from 1 October 2025 for all Power NI residential customers. For information on Power NI commercial tariffs visit our Business & Farm section.

For more information on the residential price change, visit our pricing page.


More pricing questions


More pricing questions

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