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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates Will the price I pay change?

Will the price I pay change?

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The new unit rate prices will be effective from 1 October 2025 for all Power NI residential customers. For information on Power NI commercial tariffs visit our Business & Farm section.

For more information on the residential price change, visit our pricing page.


More pricing questions


More pricing questions

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