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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Solar

How long does solar panel installation take?

  • My Home
  • Sustainability
  • Solar
It takes our solar installation partners approximately two days to install and set up solar panels in your home.

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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