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Important information

From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.

My Account

PowerNI Help & Support My Account I want a third party representative to be able to speak about my account on my behalf

I want a third-party representative to be able to speak about my account on my behalf. How can I do this?

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  • My Account
  • Third party access

To allow a third-party representative access to your account, the Power NI account holder must give authorisation on the phone. This will be recorded along with the relationship of the third party to the Power NI customer.


More account questions


More account questions

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