Help & Support
Billing
I'm struggling to pay my bill - what should I do?
Call our Payment & Accounts Resolution Team on 028 9068 5853 with a meter reading. We will check that your bill is accurate and discuss payment options available to you. We always lend a friendly ear and do what we can to make sure we come to a suitable payment resolution to help all our customers. We treat all our customer’s as an individual, and treat every customer differently depending on circumstances.