Help & Support

Direct Debit

What are the Direct Debit options?

There are two options available if you prefer to pay by Direct Debit: Quarterly and Monthly Direct Debit.

 

 

Quarterly Direct Debit(Variable)

Monthly Direct Debit (Fixed)

Overview

You pay for what you use each quarter straight from your bank account.

You pay the same amount each month straight from your bank account.

Payment frequency

Quarterly - your payment will be taken from your bank account 14 days after your bill is produced.

Monthly - choose a payment date between 1st and 28th each month  to suit you.

Payment amount

This will vary depending on how much electricity you’ve used in the billing period.

We look at your historical energy consumption to forecast your costs for the next 12 months. Your set  monthly payment amount is reviewed to ensure you're paying the right amount for what you use   and you'll be advised if it needs to change.

Bill or statement

Bill every 3 months

Bill every 3 months

Discount applied

2.5%*

4%**

If you choose to register for an Energy Online account you’ll also receive a 2%*** discount (on top of your Direct Debit discount!).

*Quarterly Direct Debit customers get 2.5% discount off the Power NI standard rate up to £6.50 per quarter equivalent to £26 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. Power NI standard rate is 17.85p kWh Ex.Vat / 18.74p kWh Inc. Vat. 

**Monthly Direct Debit customers get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year.  The maximum discount would be obtained by a customer spending £250 each quarter on electricity.  Power NI standard rate is 17.85p kWh Ex.Vat / 18.74p kWh Inc. Vat. 

***Energy Online customers with Monthly Direct Debit get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. Power NI standard rate is 17.85p kWh Ex.Vat / 18.74p kWh Inc. Vat. 

***Energy Online customers with Quarterly Direct Debit  get 2.5% discount off the Power NI standard rate, up to £6.50 per quarter equivalent to £26 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. Power NI standard rate is 17.85p kWh Ex.Vat / 18.74p kWh Inc. Vat.

***Credit metered customers paying standard unit rate, will receive 2% discount off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year, by activating an Energy Online account. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. Power NI standard rate is 17.85p kWh Ex.Vat / 18.74p kWh Inc. Vat.