Help & Support

Direct Debit

What are the Direct Debit options?

There are two options available if you prefer to pay by Direct Debit: Quarterly and Monthly Direct Debit.

 

 

Quarterly Direct Debit(Variable)

Monthly Direct Debit (Fixed)

Overview

You   pay for what you use each quarter straight from your bank account.

You   pay the same amount each month straight from your bank account.

Payment frequency

Quarterly - your payment will be taken from your bank account 14 days after your bill is produced.

Monthly - choose a payment date between 1st and 28th each month  to suit you.

Payment amount

This will vary depending on how much electricity you’ve used in the billing period.

We look at your historical energy consumption to forecast your costs for the next 12   months. Your set  monthly payment   amount is reviewed to ensure you're paying the right amount for what you use   and you'll be advised if it needs to change.

Bill or statement

Bill every 3 months

Bill every 3 months

Discount applied

2.5%*

4%**

If you pay by Direct Debit you can also activate our online billing service Energy Online. When you switch to online bills you’ll also receive an extra 2%*** discount (on top of your Direct Debit discount).

*Quarterly Direct Debit customers get 2.5% discount off the Power NI standard rate up to £6.50 per quarter equivalent to £26 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. Power NI standard rate is 16.82p kWh Ex.Vat / 17.66p kWh Inc. Vat. 

**Monthly Direct Debit customers get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year.  The maximum discount would be obtained by a customer spending £250 each quarter on electricity.  Power NI standard rate is 16.82p kWh Ex.Vat / 17.66p kWh Inc. Vat. 

***Energy Online customers with monthly  Direct Debit  get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. Power NI standard rate is 16.82p kWh Ex.Vat / 17.66p kWh Inc. Vat.