Help & Support
Keypad
Where can I top-up?
You can top up:
Simply click Keypad top-up on our website or download our app from the App Store or Google Play.
- At any PayPoint or Post Office outlet
Find your local PayPoint or Post Office.
- Over the phone
Call 03457 455 455 and press ‘1’ for Keypad top-up.
You’ll need to have your 19 digit premise number handy when you’re topping up. You can find this on your Keypad card.