Help & Support
I’m moving house. Will this affect my Direct Debit?
If your new property is supplied by Power NI your Direct Debit can continue. Call us on 03457 455 455 and we'll transfer the Direct Debit to your new property. Phone lines open Monday to Friday 8am to 7pm. Calls are recorded for quality assurance purposes.
However, if there is any change in the size of the property your monthly amount may change to reflect this. We will review this with you and agree a new monthly amount to reflect this.