Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 4 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 5 May.
To report power cuts, please contact NIE Networks.
There are lots of ways to reduce energy usage in your home.
You can receive discounts on your bill if you pay by Direct Debit or sign up for Energy Online.
Look at our handy energy saving tips for ideas and inspiration.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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