![Billing icon](/getmedia/b1b11ff0-7665-4077-a0b9-677fa931c31d/PNI_Icon_107_Standard_Bill_RGB_Colour_128px@2x.png?width=256&height=256&ext=.png)
Billing FAQs
If your payment was due on a date which falls on a weekend or a Bank Holiday it will be collected on the next banking day.
If your Direct debit payment hasn't been taken, please give us a call on 03457 455 455, so that we can look into this for you. Phone lines open Monday to Friday 9am-5pm. Calls are recorded for quality assurance purposes.