I’ve entered the wrong details and I’m locked out, what do I do?
If you have been locked out of your Energy Online account, click on I've forgotten my password and reset your Energy Online password. Once your password has been reset you will be able to log in to your Energy Online account.
By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement