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Information for Keypad customers

From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.

Keypad

PowerNI Help & support Keypad How much does it cost to have a Keypad meter installed?

How much does it cost to have a Keypad meter installed?

Keypad is our pay as you go option making it easier to budget and keep a track of what you’re spending. As a Power NI customer, it’s free to have a Keypad meter installed.

Find out more about getting a Keypad meter installed.


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