When you move into a new property you will need to register with us, regardless of the type of meter installed there.
If there is a Keypad in your property and you haven’t registered with us, your payments could be going towards paying off an outstanding balance owed by the previous tenant.
Simply call us on 03457 455 455 to register. Phone lines are open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.
Meter Reading FAQs
Customer Support FAQs