I’m moving house. Will this affect my Direct Debit?
If your new property is supplied by Power NI your Direct Debit can continue. Please make sure to register your move with us via your online account and we'll transfer the Direct Debit to your new property.
If you pay by Monthly Direct Debit and wish to change your payment amount due to a change in circumstance, you can call us on 03457 455 455. Phone lines open Monday to Friday 9am-5pm. Calls are recorded for quality assurance purposes.
If you pay by Quarterly Direct Debit, your bill amount will be lifted in full as normal.
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