Billing FAQs
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You should receive your first bill within approximately 13 weeks after you’ve switched. If you haven't received your bill by this time, simply get in touch and we'll look into this for you.
If you have a Keypad, you won’t receive bills and can pay as you go. Find out where to top up.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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