Information for Keypad customers
From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.
A top up card is a reloadable card which allows you to save up to 20% on high street and online brands. If you load a 10% discount card with £80 you will only pay £72 at the checkout, however you will have £80 to spend in store or online (depending on the offers terms and conditions), that’s a saving of £8!
When purchasing a top-up card for the first time, this is sent out via Royal Mail for free using their First Class delivery service. However, please check the retailer's T&Cs listed on the page when making a purchase for any exceptions where a postage charge may occur.
You can check the activity on each top up card purchased by selecting ‘Account’ within Power NI Perks portal.
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