Important information
Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.
You will need your Power NI Account Number or Keypad Premise Number to register for Power NI Perks.
Your Account Number is a 10-digit code which you will be able to find on the top right of your bill or if you are an Energy Online customer you will be able to find this at the top of you Account Summary page.
If you are a Power NI Keypad customer, you will need your Keypad Premise Number to register. This is a 19-digit code which you will be able to find on the front of your Keypad top up card.
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