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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

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PowerNI Help & Support My Account I am having problems registering for Power NI Perks, what should I do?

I am having problems registering for Power NI Perks, what should I do?

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If you are experiencing difficulties registering for Power NI Perks please check the Power NI Account Number or Keypad Premise Number you are using is correct.

Following this, if you are still experiencing problems registering contact Power NI Perks partner, Reward Gateway helpdesk 24/7 365 days year by phone 0203 780 1891.


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