Information for Keypad customers
From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.
Cashback is a discount which is applied after you’ve bought something online and is either a percentage of the amount spent or a fixed sum. If you buy something for £100 with 6% cashback, you pay the retailer £100 and we credit £6 to your cashback account.
To activate your cashback offer, click the brand link from your Power NI Perks portal. You can check your cashback balance and withdraw cashback by visiting ‘Account’ within Power NI Perks or spend your balance against your next Perks transaction.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
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