Our systems are undergoing planned maintenance on Saturday 17th May. Unfortunately, during this time, you won't be able to access your online account. Keypad customers will still be able to top-up online
Where can I find my Power NI account or premise number?
You will need your Power NI Account Number or Keypad Premise Number to register for Power NI Perks.
Your Account Number is a 10-digit code which you will be able to find on the top right of your bill or if you are an Energy Online customer you will be able to find this at the top of you Account Summary page.
If you are a Power NI Keypad customer, you will need your Keypad Premise Number to register. This is a 19-digit code which you will be able to find on the front of your Keypad top up card.
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