Help & Support

Customer support

NI Energy Advice Line Service

The NI Energy Advice Line Service managed by the NI Housing Executive, offers free comprehensive advice and support on how to save energy in the home and on assistance available.

Consumers can call 0800 111 44 55 during office hours or use the call back service for out of hours.

Consumers can also visit NI Housing Executive. This service offers advice and a contact form for energy efficiency advice and signposting for grants.