Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
No, you don’t have to switch, and you can remain on your current tariff. However, based on your consumption, you could make greater savings by switching to one of our EV tariffs.
If you wish to switch to an EV tariff, please fill out the form and we will contact you to complete the change to your preferred EV tariff.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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