Information for Keypad customers
From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.
All Power NI customers get access to Power NI Perks, our loyalty rewards scheme, with discounts off hundreds of brands on the high street and online. As well as this, we offer eco-friendly paperless billing through our online account.
Once you’ve made the switch to Power NI, simply register for an online account and download our handy app.
Our EV tariffs can supply electricity from 100% renewable sources too.
