How can I top up?

• Using our free app or online, why not register or login now.
• 24/7 automated phone service at 03457 455 455.
• At any PayPoint or Post Office outlet.

Please note: credit cards are not accepted when topping up through our app, online or phone service.
You’ll need to have your card details and your 19 digit premise number which can be found on your Keypad card when topping up.

2. You’ll get a 20 digit code (your top up code) to type into your Keypad.

3. Enter your top up code.

• Press the ‘*’ button and then the 20 digit number. If you make a mistake press the ‘*’ button to delete each keystroke and then enter the rest of the code. 
• Press the ‘#’ button to finish. 
• A confirmation message will then display.