Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
Over 90% of our top 50 retailers are giving a higher, additional or the same discount as it was on the old site. If your offer isn’t as good, there you can always choose from lots of alternatives.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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