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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.

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PowerNI Help & Support My Account The discount for some retailers isn’t as good as the old site. What can you do?

The discount for some retailers isn’t as good as the old site. What can you do?

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Over 90% of our top 50 retailers are giving a higher, additional or the same discount as it was on the old site.  If your offer isn’t as good, there you can always choose from lots of alternatives.


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