Information for Keypad customers
From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 5pm on weekdays.
An e-voucher is a digit code which can be used on the high street or with online brands. If you load a 10% e-voucher with £100 you will only pay £90 at the checkout, however you will have £100 to spend in store or online (depending on the offers terms and conditions) – that’s a saving of £10!
If the e-voucher that you have purchased is an instant e-voucher you will receive this via email and will be able to view this by selecting ‘My Account’ button within Power NI Perks portal.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
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