Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
Economy 7 is best suited to homes that use more electricity overnight, especially properties with storage heaters or electric water heating systems.
It works well in smaller homes with good insulation, where heat or hot water stored overnight can last throughout the day. If most of your electricity is used during daytime hours, Economy 7 may be less suitable.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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