Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
An Economy 7 meter is a two-rate electricity meter that records your daytime and night-time electricity usage separately. It works with an Economy 7 tariff, allowing you to be charged different rates depending on the time of day.
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