Information for Keypad customers
From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.
Reducing your energy bill can be as simple as creating new habits. Why not try pre-tumbling your washing using your washer's spin cycle or unplug your chargers when they're not needed.
Explore our Helpful Hacks seriesKeep your home energy-efficient with more from the Helpful Hacks Series.
Whether you’re a seasoned chef or just starting out in the kitchen, our energy-efficient recipes can help you cook more efficiently and save money along the way.
Energy efficient cooking recipesWe have lots of information on how to be more energy efficient in your home as well as useful guides to understanding what a kWh of electricity is.
We want you to save on more than just energy. Maximise your savings with our customer rewards scheme – Power NI Perks. By singing up, you can enjoy extra savings and discounts on your favourite brands like Tesco, B&Q, Argos and more.
Take me to PerksMonitor your energy usage and payments in one handy website and app.
