
Billing FAQs
System maintenance
Our systems will be undergoing planned maintenance on Saturday 26 April between 9am and 1.30pm, the Power NI website may be unavailable due to planned maintenance. You will still be able to access your online account, top-up or switch to Power NI during this time.
We've developed energy guides and resources to help you make the most of your energy. Explore our energy expert advice to help you manage your energy and save money on your energy bills.
Keep your home energy efficient with helpful energy advice
Whether you’re a seasoned chef or just starting out in the kitchen, our energy-efficient recipes can help you cook more efficiently and save money along the way.
Energy efficient cooking recipesWe have lots of information on how to be more energy efficient in your home as well as useful guides to understanding what a kWh of electricity is.
Monitor your energy usage and manage billing in your online account.
We want you to save on more than just energy. Maximise your savings with our customer rewards scheme – Power NI Perks. By singing up, you can enjoy extra savings and discounts on your favourite brands like Tesco, B&Q, Argos and more.
Take me to Perks