Help & Support

Billing

Understanding my bill

If you're not sure of what the different items on your bill relate to, see below for a full breakdown or watch our quick video guide.

Direct Debit customers

Non Direct Debit customers

 

Understanding your bill - Direct Debit

Watch our video guide now if you wish to understand the different sections of your Power NI electricity bill. This video is for Direct Debit customers.

Understanding your bill - Non Direct Debit

Watch our video guide now if you wish to understand the different sections of your Power NI electricity bill. This video is for Non Direct Debit customers.